Customer Service To contact Customer Service, please connect through the Help Center. You can type your question or feedback, and a Customer Service Specialist will be in contact typically within 24 hours Monday - Friday. Hours of Operation: Monday - Friday 9 AM - 5 PM PSTToll Free within the US: +1 888-2OMIANA / +1 (888) 266-4262Direct Email: info@omiana.com Message us!